Policies
Terms of Use
Welcome to the Urban Civil Rights Museum in Harlem website (the “Website”), owned and operated by the National Urban League (“National Urban League,” “NUL,” “Museum,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of this Website and any content, features, services, and digital resources made available through it. By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Website.
1. Purpose of the Website The Urban Civil Rights Museum in Harlem Website exists to educate, inspire, and engage the public regarding the history, legacy, and ongoing work of the National Urban League and the broader Civil Rights Movement. The Website provides educational resources, exhibition information, collections, event registration, membership information, donations, volunteer opportunities, research materials, and other museum-related content.
2. Ownership The Website is owned and operated by the National Urban League. All content on the Website—including, but not limited to, text, photographs, artwork, illustrations, graphics, logos, audiovisual materials, publications, research materials, oral histories, videos, audio recordings, software, design elements, and digital collections—is owned by or licensed to the National Urban League and is protected by United States and international copyright, trademark, and other intellectual property laws.
3. Permitted Use You may access and use the Website solely for lawful, personal, educational, and noncommercial purposes. You agree not to:
reproduce, distribute, or commercially exploit Website content without prior written permission;
modify or create derivative works from Website materials without authorization;
use the Website in violation of any applicable law;
interfere with Website operations or security;
introduce malware or malicious code;
scrape, harvest, or systematically collect Website data without authorization; or
attempt unauthorized access to Website systems or accounts.
4. Educational Materials The Museum encourages educational use of publicly available resources for classroom instruction, scholarship, and research. Unless otherwise indicated, educational materials may be downloaded for personal, classroom, or scholarly use provided:
proper attribution is maintained;
materials are not altered in a misleading manner;
copyright notices remain intact; and
use is noncommercial.
Certain archival materials, photographs, videos, and artifacts may have additional licensing restrictions. Users are responsible for obtaining any required permissions before reproduction or publication.
5. Collections and Digital Archives Digital images, historical documents, oral histories, and archival collections presented on the Website are provided for informational and educational purposes. Availability of digital collections does not transfer ownership or intellectual property rights. Requests to reproduce collection materials for publication, exhibition, commercial use, or other purposes must receive prior written approval from the National Urban League.
6. User Submissions If you submit comments, stories, photographs, videos, historical materials, oral histories, feedback, or other content to the Museum, you represent that:
you own or have permission to submit such materials;
your submission does not infringe another person’s rights;
your submission does not violate any law.
Unless otherwise agreed in writing, you grant the National Urban League a nonexclusive, worldwide, royalty-free license to use, reproduce, publish, display, distribute, archive, and adapt submitted materials for educational, historical, promotional, archival, fundraising, and museum purposes. The Museum reserves the right to remove or decline submissions at its sole discretion.
7. Memberships, Tickets, Donations, and Purchases The Website may permit users to:
purchase museum admissions;
register for events;
purchase memberships;
make charitable donations;
purchase merchandise; and
reserve tours or educational programming.
All transactions are subject to applicable pricing, availability, refund policies, and payment processing terms. Donations are generally nonrefundable except where required by law.
8. Third-Party Services The Website may include links to third-party websites or services, including payment processors, ticketing providers, educational platforms, mapping services, social media platforms, or other organizations. The National Urban League is not responsible for the content, privacy practices, or availability of third-party websites. Access to third-party services is at your own risk.
9. Privacy Your use of the Website is also governed by the National Urban League’s Privacy Policy, which describes how personal information is collected, used, stored, and protected.
10. Accessibility The National Urban League is committed to providing an accessible digital experience for all visitors. The Museum strives to comply with applicable accessibility standards and continually improve Website usability. Individuals experiencing accessibility barriers are encouraged to contact the Museum so appropriate accommodations may be explored.
11. Copyright Complaints The National Urban League respects intellectual property rights. If you believe copyrighted material appears on the Website without authorization, please submit a written notice containing:
identification of the copyrighted work;
identification of the allegedly infringing material;
your contact information;
a statement of good faith belief that the use is unauthorized; and
a statement made under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the copyright owner.
12. Trademarks “National Urban League,” “Urban Civil Rights Museum in Harlem,” related logos, names, slogans, and other identifying marks are trademarks or service marks owned by or licensed to the National Urban League. No license is granted through use of the Website.
13. Disclaimer The Website and all content are provided on an “as is” and “as available” basis. The National Urban League makes no warranties regarding the completeness, accuracy, reliability, availability, or uninterrupted operation of the Website. Historical content reflects the best available information and scholarship at the time of publication and may be updated as research evolves.
14. Limitation of Liability To the fullest extent permitted by law, the National Urban League, its trustees, officers, employees, affiliates, volunteers, agents, partners, licensors, and contractors shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to your use of the Website.
15. Indemnification You agree to indemnify and hold harmless the National Urban League and its trustees, officers, employees, volunteers, affiliates, contractors, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Website or violation of these Terms.
16. Children’s Privacy
The Website is intended for a general audience.
Certain educational programming may be directed toward youth, but the Museum does not knowingly collect personal information from children except as permitted by applicable law and with appropriate parental or institutional consent where required.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.
Any legal action relating to these Terms or the Website shall be brought in the appropriate state or federal courts located in New York.
18. Changes to These Terms
The National Urban League reserves the right to revise these Terms at any time.
Updated Terms become effective upon posting to the Website. Continued use of the Website following any revisions constitutes acceptance of the updated Terms.
19. Contact Information
Questions regarding these Terms of Use should be directed to:
Urban Civil Rights Museum in Harlem
National Urban League
117 W 125th Street
New York, NY 10027
info@urbancivilrightsmuseum.org
Privacy
The National Urban League ("Urban Civil Rights Museum in Harlem" or NUL" or "UCRM" or "us" or "we") values the protection of individual privacy. This document sets forth NUL's privacy policy ("policy") for the website urbancivilrightsmuseum.org ("site"). By using this site, you the user ("you") indicate that you have read and agree to be bound by this policy. If you do not agree to this policy, do not use the site in any manner.
Thank you for visiting the site. We are committed to the privacy of our visitors. We collect no personal information about you when you visit the site unless you choose to provide that information to us and we do not use personal information other than to process your request that required you to submit personal information. We do not make any visitor-provided information available to third parties.
Here is how we handle information about your visit to our web site.
Information collected and stored automatically:
If you do nothing during your visit but browse through the site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store information concerning your visit:
The Internet domain
Your IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing on the Web) from which you access the site
The type of browser and operating system used to access the site
The date and time you access the site
The pages you visit within the site
If you linked to our web site from another site, the address of that website
Information that you voluntarily provide:
If you provide us with personally identifiable information, for example, by sending an email or by filling out a form and submitting it through the site, we use that information to respond to your message and to help us provide you with the information and services that you request. Submitting voluntary information constitutes your consent to the use of the information for the stated purpose. When you click the "submit" button on any of the web forms found on the site, you are indicating your voluntary consent for use to use the information you submit for the purpose stated.
Mobile opt ins are excluded from any information sharing with third parties. Any information you provide for SMS/MMS communications is used solely to deliver the messages you’ve signed up for. If you consent to third-party sharing, it will be clearly requested and documented. You can opt out at any time by replying STOP.
How may your information be used?
We use your personal information to be able to give you personalized service (for example, information about your local area or your favorite subjects); to send you email alerts; to answer your requests; to let you donate online, etc. You can easily opt-out at any time to stop any further contact with us. We also use it to track your and others' use of our web site. This lets us see which of our features are the most popular so we can better serve our users' needs. It also provides us aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.
Links to other sites:
The site contains links to various other sites. Once you link to another website, you are then subject to the privacy policies of the new website. We cannot control nor are we responsible for any third party collection or use or your personal information. It is always a good idea to read the privacy policy of any website you visit.
Children:
The site contains links to various other sites. Once you link to another website, you are then subject to the privacy policies of the new website. We cannot control nor are we responsible for any third party collection or use or your personal information. It is always a good idea to read the privacy policy of any website you visit.
Security:
We store your personally identifiable information on secure servers. We also use other "anti-hacking" security measures and employ security consultants. We accept credit card donations only via a secure server. All stored information and transactions are protected by SSL encryption using a SHA-256 signing algorithm with RSA encryption.
Cookies:
We may use cookies from tie to time to allow us to automate access and the data entry functions of the site such as to tailor the site to your preferences or interests, customize promotions or marketing, or identify which areas of the site are more popular. A cookie is a small, unique text file that a website can send to your computer hard drive when you visit that site. We do not make any cookie information available to third parties. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use some of the products and/or services at the site.
Privacy Policy Changes:
We reserve the right to change this policy at any time at our sole discretion and without notice to you. All Privacy Policy changes are effective immediately. Your continued use of the site following any policy changes will mean you accept those changes.
Photography
By purchasing a ticket, online or in person, you consent to being photographed, filmed, and recorded during your visit and to the Urban Civil Rights Museum in Harlem’s use of those images for any purpose, without compensation.
Photography for personal use is permitted in most galleries unless otherwise noted. Please do not photograph children outside your own group without permission from their parent or guardian. Flash, tripods, and filming are prohibited.
Photography is not permitted in two galleries with immersive media: The Harlem Renaissance and Freedom Square. Please follow posted signage and respect the privacy of fellow visitors.
When sharing photos on social media, tag us @urbancivilrightsmuseum!
Group Visits
Refunds, Rescheduling, and Cancellation Policy
All group visit payments are non-refundable unless the Museum cancels the tour or program.
Refunds will not be issued for groups arriving with fewer participants than originally scheduled.
If a group arrives late, we will do our best to accommodate them within the 1-hour scheduled. Scheduled visit times cannot be adjusted or changed on the day of the visit.
In the event of a no-show, a $50 rescheduling fee will be required to rebook your visit. Rescheduling requests are subject to availability.
If you need to reschedule your visit, please contact education@urbancivilrightsmuseum.org at least two weeks prior to your scheduled visit date.
Refunds for General Admission
Admission to the Urban Civil Rights Museum is managed through timed entry to support a comfortable and engaging visitor experience. Visitors are encouraged to reserve tickets in advance and arrive within their selected 30-minute entry window.
All ticket purchases for the Urban Civil Rights Museum are final and non-refundable. Tickets may be exchanged based on availability. In the event of a museum closure or cancellation initiated by the museum, guests will be contacted directly regarding available options. We encourage visitors to carefully review their selected date and timed entry before completing their purchase.